Forgot Password is not sending the email

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Forgot Password is not sending the email

Postby mriad » Tue Apr 05, 2016 2:16 pm


I'm trying to reset the password, by clicking "Reset Password" button in one of the users accounts, but the mail was not sent.
Note: emails are sent out normally when assigning test cases to users

I have also tried to update the config file and choose "$tlCfg->password_reset_send_method = 'display_on_screen';" but it didnt show in the screen. I got this message "Password has been set to: " without the password populated.

Please advise.

Thanks in Advance,
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Posts: 2
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Re: Forgot Password is not sending the email

Postby fman » Wed Apr 06, 2016 5:31 am

1) TestLink version is an importante info that is missing
2) Have you checked on mantis (removing status filter) for similar issues/situation before posting ?
3) Detailed steps (really detailed) are not provided making very difficult to be sure a person can use time reproduce same situation.
The password method is also critic

read on forum our guidelines regarding how to post
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Joined: Tue Nov 15, 2005 7:19 am

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