1.9.5 Issue Tracker Management page blank (checkEnv Issue)

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1.9.5 Issue Tracker Management page blank (checkEnv Issue)

Postby Julien » Mon Jan 21, 2013 10:54 am

Hi,

I use Testlink 1.9.5.
Testlink is installed on Debian.

When I click on the link "Issue Tracker Management" I get a blank page.
I have only the top of the page "Project | Requirement Specification | Test Specification | User Management | Events", the rest is blank.

There is no error or warning in the events.
There is no problem on the other pages.

On my own computer on Windows 7 I have not this problem.

How to solve that?

Thanks
Julien
TestLink user
 
Posts: 14
Joined: Tue Apr 13, 2010 7:38 am

Re: 1.9.5 Issue Tracker Management page blank

Postby Julien » Tue Jan 22, 2013 7:40 am

Hello,

Is it necessary to install php_curl for access to the Issue Tracker Management page ?
Do you have an other idea?

Thanks.
Julien
TestLink user
 
Posts: 14
Joined: Tue Apr 13, 2010 7:38 am

Re: 1.9.5 Issue Tracker Management page blank

Postby GunnarD » Tue Jan 22, 2013 8:58 am

Is there anything in testlink's logfiles or in your webservers logfiles?
GunnarD
 

Re: 1.9.5 Issue Tracker Management page blank

Postby Julien » Tue Jan 22, 2013 9:25 am

Hi,

Thanks for your reply.

There is nothing in the Testlink events (just one warning about string 'href_issuetracker_management' is not localized for locale 'fr_FR').
I have the same warning on my computer on Windows 7 and it's work.

I'm not allowed to read the webserver logs, I opened a ticket for the administrator for that.
I'm waiting his answer.

Thanks.
Julien
TestLink user
 
Posts: 14
Joined: Tue Apr 13, 2010 7:38 am

Re: 1.9.5 Issue Tracker Management page blank

Postby Julien » Thu Jan 24, 2013 7:58 am

When I click on the link Issue Tracker Management I have this error in the testlink.error_log file.

[Thu Jan 24 08:51:28 2013] [error] [client 192.168.xx.xxx] PHP Fatal error: Call to a member function checkEnv() on a non-object in /testlink/lib/functions/tlIssueTracker.class.php on line 555, referer: http://.../lib/general/mainPage.php

Any idea?
Julien
TestLink user
 
Posts: 14
Joined: Tue Apr 13, 2010 7:38 am

Re: 1.9.5 Issue Tracker Management page blank

Postby fman » Thu Jan 24, 2013 9:32 am

is an issue with your PHP version
you have to upgrade to latest 5.3 or change the call to this methods
Look on mantis or in forum for info about how other users have done his/her quick & dirty fix
fman
Member of TestLink Community
 
Posts: 3051
Joined: Tue Nov 15, 2005 7:19 am

Re: 1.9.5 Issue Tracker Management page blank (checkEnv Issu

Postby Julien » Thu Jan 24, 2013 10:25 am

Thanks for your reply.

In the file issuetrackers/issueTrackerView.php at line 25 I changed checkEnv' => true by checkEnv' => false and it's work.

Code: Select all
// $gui->items = $issueTrackerMgr->getAll(array('output' => 'add_link_count', 'checkEnv' => true));
$gui->items = $issueTrackerMgr->getAll(array('output' => 'add_link_count', 'checkEnv' => false));


Bugzilla => 4.2

What is the utility of the column 'Environnement'?
What is the impact?

Thanks.
Julien
TestLink user
 
Posts: 14
Joined: Tue Apr 13, 2010 7:38 am

Re: 1.9.5 Issue Tracker Management page blank (checkEnv Issu

Postby fman » Thu Jan 24, 2013 10:42 am

Please follow my previous advice
post locked
fman
Member of TestLink Community
 
Posts: 3051
Joined: Tue Nov 15, 2005 7:19 am


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