Blank page after Installation

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Blank page after Installation

Postby Pierre » Sun Jul 27, 2008 8:04 am

Hello,

I've installed without any issue TL 1.8 Beta 2.

After login as admin/admin, I get a blank page. The only option I get is the possibility to change admin's password, mail, name... And nothing else.

My platform is : Red Hat ES5; php 5.1.6

I noticed that other users get the same problem. According to installation guide, php 5.2 is advised.

Question : do I need to upgrade my Linux platform to get TL 1.8 Beta 2 working. Note that I've no problem with TL 1.7.4.

If yes, it would be nice to update the installation script (automatic method) to inform the user.

Thanks for your advice/reply.

Pierre
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Postby fman » Mon Aug 04, 2008 1:34 pm

info is not enough to help you.
I will try to do some test on some similar OS (fedora) and let you know
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empty testproject table

Postby chuck » Thu Aug 21, 2008 6:04 pm

When I log into the TestLink web site, all it shows me is an empty 'test project' dropdown list on the first line, and 'Home', 'documentation', 'Personal', and 'Logout' links.
I do not see any sort of management menu giving me the ability to create a test project.

I checked my database, and there are 39 tables. The testproject table is empty. Is there a 'model' database with values to load to configure the testlink database?
Is it possible that the account I'm using isn't recognized as an admin account?
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Postby fman » Fri Aug 22, 2008 2:22 pm

testproject table is empty till you do not create one.
Give a look to sql file that create initial data.

There is not enough info to help you
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Installed 1.7

Postby chuck » Fri Aug 22, 2008 4:20 pm

I uninstalled the 1.8beta2 and installed 1.7.4 and I now have a working TestLink install.

My system is running Fedora core 5, with updates. TestLink is one of five open source Test Management tools I have installed over the past two days. The failed install of 1.8beta2 and the waste of time trying to get it to run are frustrating. But 1.7.4 works now. I will be able to dump that database, and compare when I next try to install 1.8.
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Postby Pierre » Mon Aug 25, 2008 3:11 pm

Hello

With lampp it works. I do think installation check should be more restrictive in PHP version used.

Best regards

Pierre
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Postby fman » Mon Aug 25, 2008 4:32 pm

>> The failed install of 1.8beta2 and the waste of time trying
>> to get it to run are frustrating
I'm sorry,Anyway, sometimes happens.
I've installed lot of times on Windows environment without any problem

have you found what is the piece that causes error?
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Re: Blank page after Installation

Postby baldr » Tue Aug 26, 2008 7:21 am

Pierre wrote:Hello,

I've installed without any issue TL 1.8 Beta 2.

After login as admin/admin, I get a blank page. The only option I get is the possibility to change admin's password, mail, name... And nothing else.

My platform is : Red Hat ES5; php 5.1.6

I noticed that other users get the same problem. According to installation guide, php 5.2 is advised.

Question : do I need to upgrade my Linux platform to get TL 1.8 Beta 2 working. Note that I've no problem with TL 1.7.4.

If yes, it would be nice to update the installation script (automatic method) to inform the user.

Thanks for your advice/reply.

Pierre


I've found the same issue on my Windows 2003 with Apache 2.0.58 /PHP 5.1.6 /MySQL 5.0.24a.
I've tried a clean install and upgrade from 1.7.3.
Screenshot is attached.
Looks like there are some settings that are blocking script executing.
Additionally, I've found the following message in the debug log:
Code: Select all
Object of class tlRight to string conversion - in C:\servers\www\testlink\lib\functions\user.class.php - Line 360
   [08/Aug/26 06:56:55][WARNING][455m8o5arpeh4iuttjl2uj9fs7][GUI]

I've concluded that there is unable to retrieve user rights and display page content. I've tried to fix it myself but cannot.
Might be there is an error where unserializing rights from database? They looks no as array - but as objects.
If you wanna any additional info to investigate the issue - you may contact me at ICQ 164208732.
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Postby baldr » Tue Aug 26, 2008 12:08 pm

Guys, looks like I've solved this issue for me..
I've upgraded my PHP from 5.1.6 to 5.2.6 and this error had gone away.
baldr
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