Chart(s) not displayed on V1.9.4

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mangomez
TestLink user
Posts: 8
Joined: Thu Oct 25, 2012 6:50 pm

Chart(s) not displayed on V1.9.4

Post by mangomez »

Hi,

I have got a problem, I have all reports, excepting the chart:
i got titles, tes plan name, ... but not the charts corresponding tomy test campaign.

I have verified My Php, version , the module GD is present, the memory allocated correctly set (after some searchings on this forum), i don't understand.
Could you please help me ?

Thanks by advance
ergo
TestLink user
Posts: 13
Joined: Sat Dec 22, 2012 11:04 am

Re: Chart(s) not displayed on V1.9.4

Post by ergo »

Do you see any problems in the log file of the web server?
Regards Olaf

Testlink version 1.9.0
working on a product test with 50 testers and more than 2000 test cases
mangomez
TestLink user
Posts: 8
Joined: Thu Oct 25, 2012 6:50 pm

Re: Chart(s) not displayed on V1.9.4

Post by mangomez »

No, this is the problem. no errors log. I have no idea where it could come.
I got additional informations, when i select the "Metrics Dashboard", i got following results:
Test Project Progress

Progress: 24.22% [109/450]
Progress: 24.22% [109/450]

Passed: 0% [0/450]
Passed: 0% [0/450]
Passed_warning: 0% [0/450]
Passed_warning: 0% [0/450]
Failed: 0% [0/450]
Failed: 0% [0/450]
Blocked: 0% [0/450]
Blocked: 0% [0/450]
Not Run: 0% [0/450]
Not Run: 0% [0/450]
Not Available: 0% [0/450]
Not Available: 0% [0/450]
Unknown: 0% [0/450]
Unknown: 0% [0/450]

and for the Test Plan Progress it is ok: good repartition (% passed, % failed, ...) results.
+> strange, no ?
ergo
TestLink user
Posts: 13
Joined: Sat Dec 22, 2012 11:04 am

Re: Chart(s) not displayed on V1.9.4

Post by ergo »

Strange. Haven you been using another browser/pc/adblocker/user?
Regards Olaf

Testlink version 1.9.0
working on a product test with 50 testers and more than 2000 test cases
mangomez
TestLink user
Posts: 8
Joined: Thu Oct 25, 2012 6:50 pm

Re: Chart(s) not displayed on V1.9.4

Post by mangomez »

Hello,

sorry, but:
- I have checked on PC/MAC/Safari/IE/FF/Chrome: same results
- Additional informations: all my testcases are not assigned to an user! Important ?

Rdgs.
mangomez
TestLink user
Posts: 8
Joined: Thu Oct 25, 2012 6:50 pm

Re: Chart(s) not displayed on V1.9.4

Post by mangomez »

Hello,

Any news or ideas ?

Rdgs
fman
Member of TestLink Community
Posts: 3123
Joined: Tue Nov 15, 2005 7:19 am

Re: Chart(s) not displayed on V1.9.4

Post by fman »

1. try on our demo site, this way you will be able to understand if is a problem on your installation
2. get Bitnami VM, and try with it
mangomez
TestLink user
Posts: 8
Joined: Thu Oct 25, 2012 6:50 pm

Re: Chart(s) not displayed on V1.9.4

Post by mangomez »

Thanks for your help.

1. On your demo site, no pb I got charts and Test Project Progress details.
2. Why to do it.

Rdgs.
mangomez
TestLink user
Posts: 8
Joined: Thu Oct 25, 2012 6:50 pm

Re: Chart(s) not displayed on V1.9.4

Post by mangomez »

Any news regarding my issue ?

Rdgs
fman
Member of TestLink Community
Posts: 3123
Joined: Tue Nov 15, 2005 7:19 am

Re: Chart(s) not displayed on V1.9.4

Post by fman »

1. if you consider this an issue you have to open it on Mantis
2. do not open it if you do not upgrade to 1.9.5 with latest patches
3. you will be informed automatically by mantis if any action is taken.
4. post will be locked
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