Testlink - Bugzilla Integration

[Garvita Mehta]

In testlink - Bugzilla Integration, When i write
$g_interface_bugs='BUGZILLA';
in custom_config.inc.php then on running testlink i used to get a blank page.
Please help me to get out of this problem

[ubuntu21]

I have a problem with the link bugzilla in testlink 1.9.0 : i don't have the icon of bugzilla when i transmit a failed test

Please help

[jakcam]

Do you check in logs file, if any problem is raised ?

Best regards,
Guillaume

[jroedde]

I experienced the same problem (Using 1.8.5)

[jroedde]

I did a quick search and found 8 different threads on this with no solution. Anyone out there figure this out?

[fman]

1.9 BETA 4 and 1.9 BETA 5 bundle with xampp, have also bugzilla, and worked => try it please as a playground, then when it will work you can configure your production system.

One of our develepers use bugzilla as his BTS system without problems.
Please add here as much details as possible ( pieces of your config.inc.php related to BTS integration), then I will send link to developer and see if he had time to
help.
if no button appears on execution history AFTER you have executed a test case this means configuration is wrong.
this is different that having blank page (never got this error).
Look also on TL logs.

[twelve]

Connection between Testlink 1.9 Beta 5 and Bugzilla works for me, both running on a GNU/Linux server. Also worked before with previous beta versions of Testlink.
A blank page or a missing bug icon are generally caused by a wrong configuration. To be more specific about the possible cause of the problem, more information than just "help, it doesn't work" is necessary.

[padma]

Hi,
I am facing the same problem with Testlink 1.8.4, Bugzilla 3.6.2 on CentOs.
Could anyone explain about other configurations if any?
I guess this("$g_interface_bugs='BUGZILLA';
") is the only line related to BTS integration, to be added in custom_config.inc.php

[istream]

Besides the entry in custom_config.inc.php, you also need to change the file cfg/bugzilla.cfg.php. Make sure to provide info for all the entries in this file.
If you are using Postgres, then provide the "public" for entry with schema. Following is how it looks for me on RHEL5.
cfg/bugzilla.cfg.php using mysql, RHEL5, Apache 2.2.3
==============
define('BUG_TRACK_DB_HOST', 'localhost');
define('BUG_TRACK_DB_NAME', 'bugs');
define('BUG_TRACK_DB_CHARSET', 'UTF8');
define('BUG_TRACK_DB_TYPE', 'mysql');
define('BUG_TRACK_DB_USER', 'name'); // provide valid name
define('BUG_TRACK_DB_PASS', 'password'); // provide valid password
define('BUG_TRACK_HREF', "http://servername/bugzilla/show_bug.cgi?id=");
define('BUG_TRACK_ENTER_BUG_HREF',"http://servername/bugzilla/");
==============
Cheers