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[SOLVED NOT TL ISSUE] Testlink - configuration email

Posted: Wed Apr 25, 2012 7:12 am
by Annie
config fiel -->config.inc.php
eg:
$g_smtp_host = 'mail.123.com'; # SMTP server MUST BE configured

$g_tl_admin_email = 'annie@123.com'; # for problem/error notification
$g_from_email = 'annie@123.com'; # email sender
$g_return_path_email = 'annie@123.com';

$g_mail_priority = 5;

#$g_phpMailer_method = PHPMAILER_METHOD_SMTP;
define ("SMTP_SEND",2);
$g_phpMailer_method = SMTP_SEND;

$g_smtp_username = 'annie@123'; # user
$g_smtp_password = 'happy'; # password

Reset the password: SMTP Error: Could not connect to SMTP host.

Why is this?????????

Re: Testlink - configuration email

Posted: Wed Apr 25, 2012 11:00 am
by fman
1. NEVER do changes on config.inc.php use always custom_config.inc.php
2. please try to write down a better detail (a test case)

regarding message:
>>> SMTP Error: Could not connect to SMTP host.
are you sure you are able to reach mail.123.com from testlink server ?
have you checked with your sysadmin guys ?

(Anyway IMHO a sentece like >> Why is this?????????, can always be avoided, a better a more professional way to ask for help has to be found)

Re: Testlink - configuration email

Posted: Thu Apr 26, 2012 3:04 am
by Annie
Thank fman!

I'm sorry, I was up, our server didn't connect network.