1.9.5 Issue Tracker Management page blank (checkEnv Issue)

[Julien]

Hi,

I use Testlink 1.9.5.
Testlink is installed on Debian.

When I click on the link "Issue Tracker Management" I get a blank page.
I have only the top of the page "Project | Requirement Specification | Test Specification | User Management | Events", the rest is blank.

There is no error or warning in the events.
There is no problem on the other pages.

On my own computer on Windows 7 I have not this problem.

How to solve that?

Thanks

[Julien]

Hello,

Is it necessary to install php_curl for access to the Issue Tracker Management page ?
Do you have an other idea?

Thanks.

[GunnarD]

Is there anything in testlink's logfiles or in your webservers logfiles?

[Julien]

Hi,

Thanks for your reply.

There is nothing in the Testlink events (just one warning about string 'href_issuetracker_management' is not localized for locale 'fr_FR').
I have the same warning on my computer on Windows 7 and it's work.

I'm not allowed to read the webserver logs, I opened a ticket for the administrator for that.
I'm waiting his answer.

Thanks.

[Julien]

When I click on the link Issue Tracker Management I have this error in the testlink.error_log file.

[Thu Jan 24 08:51:28 2013] [error] [client 192.168.xx.xxx] PHP Fatal error: Call to a member function checkEnv() on a non-object in /testlink/lib/functions/tlIssueTracker.class.php on line 555, referer: http://.../lib/general/mainPage.php

Any idea?

[fman]

is an issue with your PHP version
you have to upgrade to latest 5.3 or change the call to this methods
Look on mantis or in forum for info about how other users have done his/her quick & dirty fix

[Julien]

Thanks for your reply.

In the file issuetrackers/issueTrackerView.php at line 25 I changed checkEnv' => true by checkEnv' => false and it's work.

Code: Select all

// $gui->items = $issueTrackerMgr->getAll(array('output' => 'add_link_count', 'checkEnv' => true));
$gui->items = $issueTrackerMgr->getAll(array('output' => 'add_link_count', 'checkEnv' => false));

Bugzilla => 4.2

What is the utility of the column 'Environnement'?
What is the impact?

Thanks.

[fman]

Please follow my previous advice
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