Reports give blank page

[spinellijo]

I am trying to generate my reports and am getting a blank page on the right. When I view source on the page, I get a message that says I need a browser that supports frames!. I have tried IE 6, Firefox 2 and Firefox 3beta and they all have the same results.

I am using XAMPP as my server package. I do have ~4,000 test cases so this thing is fairly big. I also have a couple of user defined variables. I also have a previous test version that I am able to generate with no problem but it does not have the user defined variables and is only about 1,000 test cases.

Any ideas? This is pretty urgent.

[spinellijo]

I also see in the Installation Manual that this is a common place for it to hang. They address the tree problem, but not the reports problem. Any ideas?

thanks

[havlatm]

Try to look though www, why you receive the frame problem. It seems like you made some invalid modification of code. Try to install clean testlink in extra directory and copy just config_db file here.
Try to login this clean installation and navigate to reports.

Check also space on HD.

[spinellijo]

I tried creating a new install and copying the config_dg there and I still get the same result.

I have not modified the code at all. In fact xampp and testlink are all on default settings right now. Yesterday on a clean install I tried bumping up the time outs for apache and for php to see if that would help.

I did have some custom variables in there that I have now deleted to see if that was the problem. It wasn't.

We have also had people try from other computers and they all get the same thing. We can all generate the reports from our last test cases (much smaller) but cannot for this one. Also I can create the test plan all over and when it only has 35 cases, it generates the test plan just fine.

So I really think its a size issue. Is there something that I can do to help it deal with the size? Is there a list of config variables that I need to fix from the default xampp setup? php, apache, testlink, they all seemed to have a few maybe I missed one?

[havlatm]

Hmmm, default settings of XAMPP is fine.
1. Try to delete smarty templates cache - content of gui/template_c/ directory.
2. Look at apache error log. Do you see some errors?

[targetsmart]

I too faced this problem with 3500+ testcases. you have to edit the php.ini file, try increasing the memory_limit variable to a greater value.