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InCorrect password in E-mail after resetting it.

Posted: Fri Oct 01, 2010 9:56 am
by Amit05
Hi,
I have configured SMTP in Testlink but when I reset the password of a user, I get incorrect password in E-mail. So, I am not able to login with that password as it says incorrect password. Any help is appreciated.

Regards,
Amit

Re: InCorrect password in E-mail after resetting it.

Posted: Tue Oct 19, 2010 11:25 am
by Amaradana
What version your using, I am using 1.8.5. But give this a try,

I see that when email is sent, the text will be following, this is example

"Your new TestLink password is: <br />Y-2ZIrF:3S-!<br />If you have any further problems please contact your administrator."

Here, there is aproblem where HTML tags are not getting applies, so take the password "Y-2ZIrF:3S-!". and then i tried. This iworked for me. Look into the tracker, if any issues. and then log a defect if this doesnot present.

Take the text between the br tag and give a try

Re: InCorrect password in E-mail after resetting it.

Posted: Wed Oct 20, 2010 11:20 am
by Amit05
I tried copying the whole string in a notepad and then pasting it in the password column. None of it actually worked.

Re: InCorrect password in E-mail after resetting it.

Posted: Wed Oct 20, 2010 5:17 pm
by TurboPT
In that copied string, be sure to NOT include any part of the 'break' <br /> tags.